ResourceSpace is free software, so there's no annual software license fee. There are no set up or implementation fees - the annual support fee is all you pay. 10% of our profits go to charity.


Team Cloud
 
Perfect for start-ups, project teams and smaller organisations
Ongoing support including upgrades configuration and issue resolution.
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Unlimited automated tagging of uploaded content using OpenAI
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25 internal users. Training for up to two admin to cover primary features.
20 trees planted every year on your behalf
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Business Cloud
 
Ideal for a mid-sized organisation, or departmental use within a larger business
Ongoing support including upgrades configuration and issue resolution.
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Unlimited automated tagging of uploaded content using OpenAI
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100 users and optional public access. Training for up to four admin users.
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40 trees planted every year on your behalf
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Single Sign On (SSO) configured - your users can use their existing credentials to access ResourceSpace
API access for your developers
 
 
 
 
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Enterprise Cloud
 
Established organisations with a large suite of digital assets
Priority support including upgrades configuration and unlimited bug fixes
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Unlimited automated tagging of uploaded content using OpenAI
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500 users and optional public access. Training sessions for groups of up to eight admin users.
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100 trees planted every year on your behalf
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Single Sign On (SSO) configured - your users can use their existing credentials to access ResourceSpace
API access for your developers
A separate supported test instance for early access to new developments
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SFTP drop folder for rapid upload of very large volumes of assets
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PLATINUM CLOUD
 
For global organisations with multiple offices / teams
Priority support including upgrades configuration and unlimited bug fixes
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Unlimited automated tagging of uploaded content using OpenAI
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Unlimited users and optional public access. Admin training for groups of up to fifteen.
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200 trees planted every year on your behalf
Learn more
Single Sign On (SSO) configured - your users can use their existing credentials to access ResourceSpace
API access for your developers
A separate supported test instance for early access to new developments
Learn more
SFTP drop folder for rapid upload of very large volumes of assets
Learn more
A dedicated, physically segregated high capacity server for ultimate performance
 
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Support

ResourceSpace is free software, so there's no annual software license fee.

Once you’ve signed up, you’ll be assigned a dedicated DAM Consultant. They’ll work through the onboarding process with you to build a system that meets your needs perfectly. They’ll be aware of your goals and will design a custom metadata schema, user groups, permissions and workflows. They’ll also provide administrator training and always be available to answer questions, introduce new functionality and make changes as your knowledge of the system deepens and your requirements develop.

We carry out regular health checks to ensure you’re getting the most from the system too. This is annually for Team Cloud, twice a year for Business Cloud, and quarterly for our Enterprise customers.

Full technical support is included for all our hosted packages as well. For our hosted packages we take care of backups, security, upgrades and disaster recovery taking all this off the desks of your IT team. For on-premise clients your organisation will need to provide a web server that meets the appropriate requirements and handle backups, disaster recovery and server level technical support.

Our customer extranet allows you to download and pay invoices and renewal quotes and, for our hosted customers, the ability to download a complete copy of your system whenever you like.

Cloud Hosting

With our Cloud packages we take care of all technical aspects for you. You simply log in and start using the software.

  • Hosted in world class facilities in London's Docklands with unparalleled global connectivity
  • RAID redundancy and nightly remote off-site backup, offline backup and disaster recovery
  • Availability monitoring with recovery staff available 24/7
  • Your data is in safe hands - both ourselves and the data centres we use have ISO 27001 certification.

Small Print

Billing is annual by default but can be paid monthly on request and requires a direct debit. For On-Premise services there is a minimum contract period of 12 months. UK customers please note that the above prices exclude VAT.

See our full Terms & SLA for more information.

We release upgrades 3-4 times a year and an Enterprise package means you’ll have a fully supported test instance so you can try out any new functionality before putting it live on your production instance. Custom development you request can be patched to your test system as soon as it’s ready too - with an Enterprise support package there’s no need to wait for the next release.

Our Enterprise package means you’ll be allocated a huge 64GB RAM and guaranteed access to 8 cores for the ultimate Digital Asset Management hosting.

Our priority SLA which means faster response times from our support team and more consultancy and training on all the features ResourceSpace has to offer from your Account Manager.

Our expert support team are on hand to deal with any questions or issues you might have, via your dedicated support portal. We'll take care of software upgrades for you as they become available, and we'll reconfigure ResourceSpace for you as your requirements evolve.

We’ll take you through an extensive onboarding process to make sure the system is configured exactly the way you want. This will include many of the more advanced functions and we’ll do training sessions for groups of up to six to make sure everyone’s happy managing the system.

Our expert onboarding process ensures ResourceSpace is configured exactly the way you want. We’ll do training sessions for groups of up to four to make sure everyone’s happy managing the system.

We’ll check in throughout the year to make sure all is well and your Account Manager will always be available to answer any questions that crop up.

There's no limit to the number of users of any type, and you can optionally open up a subset of your assets to the public with no login needed.

We provide remote training for up to six administrators using Google Meet. Each session is usually around an hour in length, and sessions take place over 1 to 2 weeks allowing time for private learning and practice.

There's no limit to the number of users of any type, and you can optionally open up a subset of your assets to the public with no login needed.

We provide remote training for up to four administrators using Google Meet. Each session is usually around an hour in length, and sessions take place over 1 to 2 weeks allowing time for private learning and practice.

Our higher tier packages allow the use of a custom contract whereby we negotiate new terms to replace the defaults. Our free package, and our basic Team Cloud / On Premise packages, are available on our standard terms only.

For our Enterprise Cloud packages only, a secure SFTP drop folder providing a rapid way to upload a large volume of files (in the hundreds of gigabytes). ResourceSpace automatically ingests the files after upload for later metadata tagging within the software. Tagging can also be configured to work automatically based on subfolder names within the drop folder.

For our paid hosted packages only, we provide automated tagging of your uploaded content using OpenAI. This powerful technology can also be used to process metadata, for example extracting keywords from a block of descriptive text in a document or generating a summary. Find out more in our Knowledge Base.

We offset our carbon footprint via Ecologi

Climate positive service

Since February 2021 we have partnered with Ecologi to plant trees on behalf of our customers so we ensure our service has a positive impact on the planet. More details including our progress to date are on our Ecologi page.

490

organisations supported

4.9

out of 5 stars rated by our customers

10%

of profits go to charity (since May 2024)

£135K

total charity donations to date