Digital Asset Management for
Charities & Nonprofits

One vision, one voice

Many charities – particularly if they operate internationally – find themselves using multiple systems to manage their digital files. This can make sharing assets very challenging, and create situations where you’re not even aware of what images and information are available, let alone how you can access them.

ResourceSpace unites your entire organisation with a single, centralised Digital Asset Management (DAM) system. Users in any country can upload documents to the same online hub, and you can set category tags to make sure files are easily searchable.

Not only that, our filing system ensures you can look up essential information, quickly – like who to credit when using an official image.

Secure sharing

We understand the volume of sensitive data your charity keeps, which is why ResourceSpace solutions are incredibly secure.

From permission controls to multiple user configuration, we will protect your most valuable files – so you can concentrate on making progress.

GDPR

ResourceSpace makes it easy to keep control of your data and adhere to GDPR regulations. Any metadata field likely to contain sensitive data can be marked as such and, should you ever need to export your metadata, these marked fields will be specifically excluded from that export. What’s more, permissions allow specific fields to be hidden completely from certain users - they’ll never know they exist.

Consent and Expiry

Charities often handle very sensitive content and ResourceSpace is perfectly adapted to help you manage consent for these types of resources. Our Consent Management plugin allows you to store consent forms in the system and associate them easily with one or several resources so all the salient information is just there and easily accessible. For clients with very specific consent requirements, we can configure the system to display the specific fields you’d like, with the relevant consent details, against each resource. These can be managed with user permissions too, ensuring that the right information is shared with the right users.

Most importantly, ResourceSpace takes care of resources that you don’t have permission to use any more too. By watching a designated date field, the system will notify you a certain period of time before that date is reached - if it’s not extended, the system will automatically archive the resource, taking it out of search results and making sure no content gets used when it’s not supposed to be.

Receiving files from external photographers or content producers

There’s no need for any third party file transfer software because ResourceSpace allows users to create external upload links - as many as they like - to send to contacts without an account on the system. They can then upload their content directly to the system and can add as much or as little metadata as you’d like them to as well. The files will only be visible to the person who created the upload link, and they can make changes and get rid of any they don’t want before making the rest live and accessible to general users. ResourceSpace is fully responsive and web based too: anyone can use it on their smart device from anywhere in the world.

Tracking usage

ResourceSpace has various ways to track how a resource has been used. The resource usage plugin allows a record to be kept against each resource, which can be completed each time the resource is used. Usage mediums can be configured based on your needs and users can leave a detailed description of their intended use too.

For a more general record, the system can also ask users to select their intended usage on download. This is recorded against the resource, making it easy to see how many times the resource has been used and for what purpose.

Each resource has a log, so you can see each time a resource has been downloaded and by whom. The log also records all changes made to a resource too.

The system also has the option to have users agree to your terms and conditions for each download - so they know exactly how files can be used.

Promoting new content

With conventional file storage it’s all too easy to fall into the habit of re-using the same images over and over again - the favourites. But with ResourceSpace, administrators can promote new content easily by adding it to a Featured Collection or pushing it to the users’ dash - so it’s the first thing they see when they log in. This will encourage colleagues not to rely on the same old images and keep your communications fresh and varied.

There’s much more to ResourceSpace, of course, so if you have a particular need that isn’t mentioned here just get in touch and we can run through any specific questions you have. On the other hand, if you’re not sure exactly what you need or how your setup will work, we’d be delighted to talk to you about what our other charity clients do to give you some inspiration!

Case study: Oxfam

Founded in Oxford in 1942, the Oxfam confederation now works in 85 countries around the world.

Up until 2017 the organisation had been working in silos, with limited processes defining how multimedia assets should be used and how the organisation could get the best out of them. Oxfam needed a DAM system to facilitate unique levels of access for a large number of departments and regions, whilst adhering to their global guidelines around how content is produced across the whole organisation.

To find out more about Oxfam’s new digital sharing capabilities, read our case study.