- Common issues
- FAQs
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- How do I add a new user?
- How do I create a new user group?
- How do I delete a user?
- How do I change the welcome message?
- How do I change the background image?
- How do I change my font/colours/logo?
- Can I change which fields are shown in List view?
- Where can I change my notifications settings?
- Why am I not receiving email notifications?
- I'm receiving too many notifications - help!
- What file formats can be uploaded to ResourceSpace?
- Is it the same process to make a batch upload as it is to add a single resource?
- How do I publish resources that have been uploaded in bulk?
- How do I check for duplicates?
- How do I edit multiple resources at the same time?
- I've missed out an important keyword. Can I add this to my resource(s) after I've published them?
- How do I delete resources? Is there a batch delete option?
- How do I delete resources from the system permanently?
Resources not showing for a given user group
There may be occasions when a resource is visible by some users (such as super admins) while it is not visible for other users (such as general users). This can be caused by a variety of factors, here are some possible causes:
- Permissions
- Does the user have access to the workflow state the resource is in? These permissions start with the letter 'z', e.g. z0 for state 'Active'.
- Can the user see the resource type? These permissions start with the letter 'T', e.g. T1 for resource type 'Photo'.
- Are any Search filters set up?
- Are any config overrides set up?